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Frequently Asked Questions

If you want to find out more about our lemon liqueur, want to know about delivery times or are wondering about returns, you will find all the answers here.
Ibicello
Does Ibicello contain any artificial additives? Plus

No, Ibicello is made with only natural ingredients: lemon peel, alcohol, water and a small amount of sugar. There are no colourings, fragrances or preservatives.

What sets Ibicello apart from traditional limoncellos? Plus

Ibicello is not your average lemon liqueur. While traditional limoncello are often heavy and sugary, we have chosen a more refined approach. Our recipe is lighter and fresher, with a subtle spiciness and an elegant aftertaste. It is made to surprise, not to overpower.

What is it that gives Ibicello its refined and balanced taste? Plus

The secret lies in the small batch production, careful distillation and use of premium ingredients. Each batch is handcrafted by local artisans who know how to capture the essence of the sun, flavour and finesse in a single bottle.

What ingredients give Ibicello its fresh citrus kick? Plus

The bright citrus note comes from carefully selected lemon peel, blended with a mix of Mediterranean herbs for an unexpected twist. There are no artificial additives — just pure nature, just like Ibiza itself.

Is Ibicello suitable for those who consciously choose quality and purity? Plus

Absolutely! Ibicello was developed for enthusiasts looking for a lighter, elegant liqueur with character. There is no overdose of sugar or artificial flavours, just pure, stylish quality.

How long does the flavour last after opening the bottle? Plus

Once opened, Ibicello will retain its flavour for months, particularly if stored in the freezer. In fact, it is best enjoyed ice cold. Shake well before use and pour carefully – then enjoy every sip as if you were in Ibiza!

Ordering and Shipping
Where can I buy Ibicello? Plus

You can buy Ibicello through our webshop (but only in the Netherlands) or from selected catering establishments and shops in Ibiza.

How long does delivery take? Plus

Orders within the Netherlands are usually delivered within 1–3 business days. During busy periods, it may take slightly longer. Please note that an age check will be carried out upon delivery.

What are the shipping costs? Plus

We charge a flat shipping rate of €7.99 within the Netherlands.

Do you ship to Belgium and other countries? Plus

For now, we only ship within the Netherlands. However, we are working on serving other countries in the future.

Sustainability and Production
Are your bottles recyclable? Plus

Yes, our bottles are fully recyclable. We deliberately use glass bottles with natural corks and paper labels that are not coated in plastic.

What do you do in terms of sustainability? Plus

Absolutely! Where possible, we choose local ingredients, use sustainable packaging and support IbizaPreservation.org.

Returns and Complaints
What should I do if my bottle arrives damaged? Plus

We are very sorry to hear that! Send us a photo of the damage and your order number via email, and we will resolve the issue quickly.

Is it possible to return my order? Plus

As it is a food product, we cannot accept returns of opened bottles. If you have any doubts or concerns about damage, please contact us.